Vastdata Order Management Specialist 

United States 

404898141

"VAST's data management vision is the future of the market." - Forbes

Daily Order Backlog Operations:

• Maintain the daily order backlog by incorporating new orders and updates from sales, the supply chain team, or VAR.
• Review and validate sales quotes against submitted POs for accuracy.
• Process sales orders and ensure timely invoicing by the finance department.
• Upload assets and generate license keys in Salesforce
• Communicate timely and accurate updates to management and sales regarding order status, changing conditions, and factors affecting business results.

Cross-Functional Collaboration & Issue Resolution:

• Build strong partnerships with various departments.
• Identify and resolve issues collaboratively with cross-functional teams, including sales, finance, and operations.
• Work closely with the Contract Manufacturer to ensure orders are processed and built according to Customer Request Date.

Metrics and Reporting:

• Provide monthly metrics to assess order quality and timeliness, identifying areas for improvement.
• Communicate daily priorities against orders in the queue to the operations team.

Special Projects:

• Participate in special projects and cross-functional teams, taking on additional duties as required.