Purpose & Overall Relevance for the Organization:The Digital Process Management & Solutions team drives process excellence, manages the inbound logistics value stream and systems, simplifies operational processes, and translates strategic direction into actionable plans and balanced product strategy.
- Managing product ownership for all digital products.
- Overseeing business process ownership operationally.
- Providing change management and support for related processes and systems.
Key Responsibilities:Product Backlog:
- Prioritize and manage the product backlog to ensure alignment with business goals and customer needs.
- Collaborate with stakeholders to gather requirements and refine backlog items.
- Ensure the backlog is transparent, visible, and understood by all team members.
Functional Specification:
- Develop and maintain detailed functional specifications to guide product development.
- Partner with tech and design teams to translate business requirements into technical specifications.
- Ensure specifications are comprehensive, clear, and aligned with overall product strategy.
Data Specification:
- Establish and manage data specifications to ensure data integrity and consistency across systems.
- Define data models, schemas, and standards for data management.
- Collaborate with data engineering teams to implement and maintain data specifications.
System Testing (SIT, UAT):
- Lead system integration testing (SIT) efforts to ensure product quality and performance.
- Develop and execute test plans, test cases, and test scripts.
- Identify and resolve issues discovered during testing, ensuring a smooth product release.
- Support user acceptance testing (UAT) by preparing test scripts and assisting with issue resolutions.
Continuous Improvement for System Capability:
- Continuously assess and identify opportunities to enhance system capabilities and performance.
- Conduct regular reviews of system functionality and performance metrics.
- Implement improvements based on feedback from users and stakeholders.
Process Automation:
- Lead initiatives to automate processes, improving efficiency and reducing manual efforts.
- Identify areas for automation and develop strategies to implement automated solutions.
- Collaborate with IT and operations teams to integrate automation into existing workflows.
System Innovation:
- Foster a culture of innovation, driving the development of cutting-edge solutions.
- Stay updated on industry trends and emerging technologies.
- Encourage creative thinking and experimentation within the team.
Functional Application Management:
- Oversee the management of primary data and provide application support to ensure seamless operations.
- Ensure applications are functioning optimally and meet business requirements.
- Provide guidance and support to users, addressing any issues or concerns.
Key Relationships:- GSCM/POPS business functions
- Market SCM, SCD, and adjacent teams (POPS, Finance, Wholesale/Retail/E-Com)
- GSCM/POPS Strategy & Programs
- Global IT (incl. Digital Suite Hub)
- PMO of strategic programs (T4RM, FPS)
- External consultants (as needed) and logistics service providers
Knowledge, Skills, and Abilities:- Strong analytical skills
- Expert domain knowledge
- Basic leadership skills (a plus)
- Basic experience with enterprise platforms and technologies
- Basic understanding of IT products and capabilities
- Good communication and facilitation skills across business levels
- Ability to work in a fast-paced, multicultural environment
- Willingness to travel domestically and internationally
- Fluent in English (verbal and written)
- Excellent presentation skills
Requisite Education and Qualifications:- University degree in business administration or related field, or equivalent experience
- 5+ years in Supply Chain/IT
- Product Owner experience in at least one area or domain
- Market experience preferred
- Experience with stakeholders at various levels