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Bank Of America Senior Operations Analyst - ARP United States, Massachusetts, Boston 404486296
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Job Description:
This job is responsible for analyzing the day-to-day issues, researching, and providing resolution for various issues identified within a business unit. Key responsibilities include building new procedures, completing complex non-routine analytics, creating reports, and reviewing exception testing and processing. Job expectations include supporting continuous improvement of processes by identifying trends and understanding the operations environment.
This job is responsible for analyzing the day-to-day issues, researching, and providing resolution for various issues identified within a business unit. Key responsibilities include building new procedures, completing complex non-routine analytics, creating reports, and reviewing exception testing and processing. Job expectations include supporting continuous improvement of processes by identifying trends and understanding the operations environment.
Responsibilities:
- Leads implementation for products, services, and operational solutions
- Manages the design, documentation, implementation, and monitoring of new products and services
- Consults on procedural, technical, and operational changes
- Advances business products knowledge within operations environment
- Fosters relationships with partners and teammates
- Inspects data to identify issues and trends
- Presents reporting on key performance and implementation status
Skills:
- Attention to Detail
- Monitoring, Surveillance, and Testing
- Policies, Procedures, and Guidelines Management
- Regulatory Compliance
- Written Communications
- Adaptability
- Business Acumen
- Continuous Improvement
- Critical Thinking
- Process Mapping
- Change Management
- Consulting
- Data Management
- Reporting
- Research
Required qualifications:
Analytical thinking, problem solving skills and detail oriented
Good oral and written communications skills
PC proficiency and excellent Keyboarding/Typing skills
Proficiency with Microsoft Excel, Microsoft PowerPoint
Data analysis experience
1st shift (United States of America)These jobs might be a good fit
