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Apple Apple Support Japanese AIML Lead Japan, Minato 4043966
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- Minimum 5 years of lead linguist or copy editor experience with extensive translation, review/editing, or localization experience, preferably at a localization department in a global technology company or a localization vendor.
- Accredited fluency in Japanese. Near native level of fluency in English.
- Exceptional program and project management skills with the ability to oversee multiple projects with varying timelines.
- Passion for customer experience and a keen eye for detail.
- Experience with automating workflow processes.
- Strong data analysis skills to create or assist with reporting needs.
- Experience in linguistic QA, MT/LLM evaluation, or AI/ML quality programs.
- Strong analytical skills with experience in data visualization or dashboarding (e.g., Tableau).
- Proficiency in at least one scripting language (e.g., Python, JavaScript, AppleScript) is a plus.
- Familiarity with content localization, translation workflows, or linguistic guidelines.
- Comfortable working in an ambiguous, fast-evolving environment with cross-functional teams.
- Experience with customer support or service operations in a global technology company is a plus.
- Experience with MT, AI/ML, SEO, internationalization, software translation or natural language translation is a plus.
- Experience translating and/or localizing Apple product content is a plus.
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