Citi Group Developer Concierge Hybrid 

Canada, Ontario 

403165908

• We will act as a gatekeeper for remediation requests from IS teams – and ensure:
  • the accuracy of tracking,
  • the timely closure of false positives,
  • pushing back against the unnecessary proliferation of CAPs
• We will make sure that Checkmarx issues and Blackduck issues are appropriately prioritised according to the actual risk presented to the firm, and do not jump the queue
• We will help developers to onboard to lightweight, effective security tooling both pre-commit and in the CI pipeline
• We will ensure that response times and reliability for security systems and data are of an acceptable standard

• We will take care of Firewall requests and make sure that they are managed in a predictable fashion
• We will be ready to work with unix and wintel SAs, DBAs and other infrastructure teams to implement individual requests, and to improve the quality of service overall
• We will establish SLAs with infrastructure teams, and ensure that they are tracked
• We will challenge processes that make developers unproductive without compromising security – for example restricted access to UAT, awkward workflow and multiple requests for powerbroker in production
• We will make it easier to order servers, and easier to go to cloud

• We will help our colleagues in CTI, developer tools and GIDA to improve and automate their own internal processes
• We will participate in automation of painful manual processes (for example, raising WAIS tickets)
• We will monitor the uptime of key services such as bitbucket, artifactory, JRA, Confluence, uDeploy, and we will be empowered to drive improvements
• We will help our partners in CTI to provide performant tools including but not limited to:
  • Confluence
  • ServiceNow
  • JIRA
  • Artifactory
  • Bitbucket

• We will take care of safe, consistent onboarding to Citi approved identity management solutions, and teach developers how to work with these systems

• 5-8 years of relevant experience
• Experience in systems analysis, software development and development pipeline.
• Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements

• Bachelor’s degree/University degree or equivalent experience

Other Relevant Skills