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Apple Business Analyst People Planning Operations China, Shanghai 403007869
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Responsibilities: Analyze current processes and procedures to seek new efficienciesDevelop reporting solutions based on requirements gathered from partners across Retail Operations.Build accurate analysis to identify trends in key focus areas that yield actions to improve the business.Drive and influence operational processes across Apple retail locations through cross-functional support and data analysis.Partner with communication and training teams to craft documentation, training and other engagement materials to support strategies and store performance.Collaboratively partner with Retail Leadership and relevant partners to drive consistent adoption of strategies.
- 3+ years experience with workforce management operations or technology across topics such as staffing, scheduling, payroll, absence, leave or related topics.
- 3+ years of business analyst experience or equivalent
- Strong data analysis skills with proven abilities in SQL, Tableau, Python or equivalent programming / analytics solutions.
- Proficient in Excel/Numbers, Pages and Keynote applications
- Excellent verbal and written communication skills
- Proactive approach to problem solving. Innovates by moving beyond traditional ways of doing things, pushes past the status quo.
- A self-starter who possesses outstanding time management skills
- Ability to clearly articulate to all levels of leadership, including executives
- Expert user of Mac OS X, iOS, watchOS, tvOS, and Apple hardware
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