Honeywell Services Provided One Time Coordinator 

United States 

401971470

You will report directly to our Honeywell Building Solutions Manager and you'll work out of our Atlanta location on a hybrid work schedule.
• Develop and implement strategies to improve customer support processes and procedures
• Collaborate with cross-functional teams to drive continuous improvement and enhance the customer experience
• Analyze customer support metrics and KPIs to identify areas for improvement and implement corrective actions
• Provide expert guidance and support to resolve complex customer issues

• Benefits – Medical, Vision, Dental, Mental Health
• Paid Vacation
• 401k Plan/Retirement Benefits (as per regional policy)
• Career Growth
• Professional Development

The annual base salary range for this position is $59400 to $74200. Please note that this salary information serves as a general guideline. Honeywell considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, as well as market and business considerations.

• 6 years of proven experience in customer support management or a similar role
• Strong leadership and people management skills
• Mastery of knowledge in a specific area, or senior leadership position with a thorough understanding of multiple workstreams
• Excellent communication and interpersonal skills
• Ability to build and maintain strong relationships with customers and internal stakeholders
• Experience in implementing customer support technologies and tools
• Ability to analyze data and make data-driven decisions
• Bachelor's degree in Business Administration or a related field
• Master's degree in a relevant discipline is preferred
• Strong problem-solving and decision-making abilities
• Ability to thrive in a fast-paced and dynamic environment
• Passion for delivering exceptional customer service
• Innovative mindset and eagerness to learn and adapt
• Ability to lead and inspire a team

• JOB ID: HRD238634
• Category: Customer Experience
• Location: 855 S Mint St,Charlotte,North Carolina,28202,United States
• Nonexempt