Yotpo Implementation Manager- French 

Israel, Tel Aviv District, Tel Aviv-Yafo 

400435718

As an

What you’ll do :

• Proactively guide your customers from deployment to launch to ensure a successful onboarding process to the Yotpo software
• Manage a varied book of onboardings at various stages of the process
• Ensure all customers complete the required technical setup efficiently and according to project plan and timeline
• Train and educate customers on how to effectively utilize Yotpo products
• Improve and scale the Yotpo setup process
• Act as liaison between customers and the sales, product, delivery, and customer success teams to actively identify roadblocks and solutions during onboarding

What you need :

• Must – fluency in French and English
• Must be able to work a Monday through Friday work week, hybrid working environment
• 2+ years experience in a client-facing role, preferably in a SaaS, e-commerce, or marketing environment
• 2+ years experience in project management and implementation
• A proactive attitude and record of building rapport from initial conversation and throughout the client lifecycle
• Superior organizational and prioritization skills, along with focused attention to detail
• Technical aptitude, including general knowledge pertaining to web and APIs