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Key Responsibilities
Oversees support services to GIS customers for IT Infrastructure function. Adheres to service management processes and procedures to meet customer service level agreements and maintain customer satisfaction.
Handling complex Incidents and outages which are escalated from other team members and responsible for executing critical changes as per standard operating procedures and change managementpolicies. Representsas technical subject matter expert.
Completes root cause analysis of outages or incident trends. Approves preventative actions.
Functional Knowledge
Business Expertise
Leadership
Problem Solving
Impact
Interpersonal Skills
Need Strong Skillset on Opensource DB Technologies like:
1. Mysql/MariaDB, PostgresSQL, Elastic Search, Mongodb, Redis, Clickhouse
2.Efficient in managing customers effectively
3. Good Knowledge in Database High Availability
4. Efficient in Handling Backup and recovery
5. Fixing Database performance issues
Bachelor's Degree4 - 7 YearsFull timeAssignee / RegularThese jobs might be a good fit