Tesla Tesla Advisor 

United States, California 

399874280

As a Tesla Advisor, you will support customers from themoment they walk into our showrooms to learn about Tesla through to theirdelivery day experience. We’ve created one of the most innovative vehicles evermade, and you will help deliver an equally innovative buying and deliveryexperience.

• Engage walk in guests promptly, personally andwith the goal of opening the conversation and ensuring they feel welcome
• Excite, engage and educate prospective customersand current owners through calls, emails or text and outbound events to educatethem about Tesla’s product offering and answering questions
• Help Tesla maintain a healthy sales pipeline bycollecting customer contact information and scheduling and copiloting TestDrives for individuals who exhibit purchase intent or potential
• Actively contribute to the achievement ofmonthly sales and delivery targets by achieving and exceeding individual Salesand KPI targets
• Effectively present and sell and support thedelivery and installation the entire Tesla eco-system
• Provide the highest level of customer servicethroughout the full sales and delivery cycle & installation process, aswell as continued support throughout ownership
• Prepare, stage, and charge customer vehicles inadvance of their scheduled delivery appointment
• Educate new owners by conducting a comprehensivevehicle orientation, tailored to the individual customer's needs and comfortlevel
• Execute customer documents on delivery day
• Demonstrate a mastery of all Tesla products andservices. Keep up with EV industry trends and local incentives
• Conduct direct deliveries from Delivery Centersto customer homes
• Perform additional responsibilities as assignedto meet business needs

• At least 1+ year of customer service and/orsales experience with proven track record to meet or exceed goals
• Positive, enthusiastic and passionate about thechanges in the personal transportation industry
• Ability to understand and convey business issuesand technical concepts
• Strong sense of team mentality and reliability
• Great attention to detail with strongorganization and communication skills
• Proficient with Microsoft Office suite and CRMtools
• Ability to work evening hours, weekends andholidays in a retail environment
• Ability to obtain appropriate state licensing,where applicable
• Must be at least 18 years of age and maintain avalid driver’s license and an acceptable and safe driving record
• Must be able to successfully pass apre-employment background check
• Legal right to work in the United States