IBM Maximo Release Manager – Western CIC 

Canada, Alberta, Calgary 

399501901

In addition, our focus on our team is unparalleled as demonstrated by the following:

• The CIC is one of IBM’s highest performing delivery centres worldwide –for retention, client satisfaction and utilization. Our employees are empowered to stay and grow within IBM.
• We are very focused on continuous skill development –staff training is one of the largest Centre investments.
• Employees are immersed in a culture of learning and constant growth.
• Investment in key partnership with universities, government and private sector groups which has resulted in IBM having a key influencing role to invigorate Calgary’s technology sector

Responsibilities include:

• Plan and coordinate Maximo software releases, including release scheduling, resource allocation, and risk management.
• Work closely with development teams to define release scope, objectives, and timelines.
• Coordinate release activities across multiple teams and departments, including development, testing, and deployment.
• Communicate release status, issues, and risks to stakeholders, management, and project teams.
• Monitor release progress and identify and resolve issues or delays that may impact delivery timelines.
• Develop and maintain release documentation, including release plans, deployment guides, and release notes.
• Collaborate with product managers to prioritize and schedule feature enhancements and bug fixes for upcoming releases.
• Continuously improve release management processes and tools to increase efficiency and quality.
• Provide leadership and guidance to release management team members and other stakeholders.

Required Technical and Professional Expertise

• Overall 8-10 years of experience in similar area.
• At least three years of experience:
  • Implementing, upgrading, or supporting IBM Maximo Enterprise Asset Management Software (Ver 7.5+).
  • Performing application support activities by troubleshooting and correcting issues and defects, reporting to management, and liaising with business and end-user clients.
• Extensive experience across implementing programs/codes and configuration changes to the Maximo application, as per technical specifications, using Application Designer, BIRT Reports, JMS Queries, JVM Monitoring.
• Bachelor’s degree in computer science, engineering, or a related field.
• 3+ years of experience in release management or related role.
• Strong understanding of Maximo software and release management processes.
• Experience with release management tools and techniques, such as version control systems, deployment automation, and release pipelines.
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams.
• Strong organizational and problem-solving skills, with attention to detail and the ability to manage multiple priorities.
• Ability to work independently and drive results in a fast-paced, dynamic environment.
• Experience with Agile and/or DevOps methodologies.
• Developed medium to complex workflows on standard Maximo objects like PR, PO contracts and work order.
• Willing to work evening/weekend support shift as required.

Preferred Technical and Professional Expertise

• Application Management Services experience with Maximo Integration framework, webservices, XML.
• Experience with processing rules and user exit/processing class using automation scripts.
• Knowledge in any industrial solution such as oil and gas or Travel and transportation would be an added advantage.