Honeywell Field Service Engr II 

Republic of Korea 

39944675

Start your career by making an impact and real connections with some of the most meaningful challenges around. Make the Best You.

• Work for a US Multinational and Fortune 500 company
• Strong technical support from our team
• Education Support Subsidiary Program
• Internal job opportunities and job rotation

Honeywell Building Technologies in Hong Kong is looking for a Field Service Engineer II who will support the development of on-site installation, servicing and repair processes of complex equipment and systems. In this role, you will support revision and correction of work instructions and customer-facing training guides used by field installation specialists. You will drive continuous improvement initiatives in the processes related to field services and product development.
Key Responsibilities:

• Seek business opportunities through promoting Honeywell solutions and third party maintenance solutions to the customers, to pursue maintenance orders and retrofit jobs
• Have financial control on jobs according to previously agreed budgets and plans
• Ensure customer satisfaction through direct liaison with client representatives, customers and service recipients
• Perform retrofit projects, service and maintenance of Honeywell and third party equipment
• Lead system testing and commissioning works
• Lead labors and subcontractors for the project works
• Monitor site works / progress / completion schedule
• Negotiate with suppliers and subcontractors on equipment prices / modification works quotation and co-ordinate with sourcing department for orders placement
• Schedule and plan resources at site level, such as, manpower, materials delivery and tools
• Perform system design and execute engineering works, including software engineering
• Perform emergency call duties outside normal working hours as per agreed rosters and identify improvement actions to reduce number of repeating emergency call
• Deliver technical trainings to employees and external customers

Key Experience & Capabilities:

• Degree in Electrical or Building Services engineering or related discipline
• 3-5 years project / maintenance service experience for degree holder, Higher Diploma / Higher Certificate holder
• Proven track record on project management
• Good knowledge with hands-on experience on Honeywell systems/products or similar in the industry, such as, Building Control, Extra Low Voltage System
• Possess knowledge on cloud / IOT connection is an advantage
• Possess negotiation and co-ordination skills with customers and sub-contractors
• Experience in computer systems, such as, Microsoft Office Professional, Software Programming, Computer System Networking, etc, but possess computer system networking experience is an advantage
• Willing to perform overtime works and carry out emergency call duties at non-office hours
• Strong Commitment to customer satisfaction
• A good team player
• Good communication skill
• Self-motivated and the ability to work independently
• The ability to work under pressure
• Good safety awareness
• Willing to travel to Macau

• JOB ID: HRD238873
• Category: Customer Experience
• Location: Unit 501, The Bay Hub, 17 Kai Cheung Rd, Kln Bay,Kln Bay,Kowloon,KOWLOON,999077,Hong Kong
• Nonexempt