Job Responsibilities
- Develop a product strategy and product vision that delivers value to customers
- Manage discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
- Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
- Integrate data analytics, product metrics, user experience research, competitive and market analysis, and company goals to drive prioritization of product initiatives
- Partner across Design, Data, and Technology teams to deliver large-scale initiatives and collaborate with Risk, Controls, Compliance and Legal to ensure a strong risk and control environment
- Manage production support, issue and defect resolution, and prioritization
- Publish regular executive reports summarizing the overall health of the product, industry and competitive trends and the voice of the customer
Required qualifications, capabilities, and skills
- 7+ years of experience or equivalent expertise in product management or a relevant domain area
- Proven ability to lead product life cycle activities, including discovery, ideation, strategic development, requirements definition, and value management
- Advanced knowledge of digital payments and the product development life cycle, design, and data analytics
- Excellent communication, analytical and problem-solving skills
- Proficient with JIRA, Microsoft Office tools, and Confluence
- Ability to thrive in a cross-functional environment while balancing multiple responsibilities, scoping projects, evaluating priorities, and effectively working well within a team
Preferred qualifications, capabilities, and skills
- Thorough understanding of small business customers and their needs
- Demonstrated prior experience working in a highly matrixed, complex organization