Responsibilities:
- Pre-sales - assist in qualifying sales leads from a technical standpoint.
- Sales calls - be the main technical resource on sales calls and answer or educate the customer and partner onissues ranging from features, specifications and functionality to integration.
- Conversant with networking applications and solutions.
- Post-sales - be the lead technical contact for identified accounts for technical issues and will work closely with the technical support team and engineering to answer, elevate and resolve customer's technical issues.
- Provide assistance to identified customers with post-sales training.
Required Skills:
- 5 – 8 years experience in technical/pre-sales support as a sales or systems engineer
- 5 - 7 years experience in LAN/WAN/Internet services administration
- Strong understanding of DNS and NFS, SMTP, HTTP, TCP/IP
- Knowledge of the following technologies: Routing, Switching, VPN, LAN, WAN, Network Security, Intrusion Detection, and Anti Virus.
- Strong understanding in the following technologies and protocols: RADIUS, PKI, IKE, Certificates, L2TP, IPSEC, FIREWALL, 802.1Q, MD5, SSH, SSL, SHA1, DES, 3DES
- Experience with encryption and authentication technologies required
- Strong presentation skills
Education:
- Bachelors Degree or equivalent experience. Graduate Degree favorable
Wage ranges are based on various factors including the labor market, job type, and job level. On target earnings for this position is expected to be $200,000 - $240,000 per year. Exact salary offers will be determined by factors such as the candidate's subject knowledge, skill level, qualifications, experience, and geographic location.