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Human Centered
You’ll lead sourcing and synthesis of customer discovery efforts to understand customer needs to drive the long term vision for your product
You’ll turn these customer insights into actionable strategies that will define the priorities for your team and rally your stakeholders to your vision
Business Focused
You’ll drive your product roadmap to deliver on business outcomes, working closely with a cross-functional team to ensure that all the right resources are aligned to ensure that and your team will be successful
You’ll define KPIs for your product and will be responsible for measuring and tracking to those measures, with an eye to adjusting and refining your roadmap as the data dictates
You'll identify, prioritize and mitigate key risks to the business, balancing well managed delivery with speed to market
Technology Driven
You’ll have an end-to-end understanding of your product and how it fits into the larger ecosystem to be able to anticipate impacts from changes in other parts of the business
You’ll work closely with tech leadership and architecture to understand the tradeoffs of technical decisions and how they impact the ultimately customer experience your team will deliver always looking to ensure you’re using the best tool for the job
Integrated Problem Solving
You’ll find the leverage when solving complex problems
You’ll apply sound judgement and ingenuity to broaden the possibilities for creative, win-win solutions
Transformational Leadership
You’ll rally your teams and senior stakeholders to your product vision and proactively leverage relationships throughout the ecosystem to align to your vision and influence prioritization across partner teams
You’ll help attract and retain top talent to your team
You'll effectively influence horizontally and vertically through clear and compelling communication, gaining buy-in to pursue transformational outcomes
We want you if you are:
Intellectually Curious and a Learner.You ask why, you explore, you're not afraid to blurt out your crazy idea or follow a lead for weeks to find someone with an answer. You are comfortable with ambiguity and a seeker of new challenges. You have a hunger to learn new things, all while exhibiting humility when the time comes to ask for help.
Impact-driven.You dream big. You desire to make the world a better place, and you get energy from working with others with similar passions to accomplish big, bold goals.
A Communicator and Influencer.You can communicate complex ideas clearly regardless of your audience. You always can rally associates to work with you.
A Do-er.You’re biased toward action, you try things and sometimes you fail. You can get around roadblocks and stay focused on Enterprise goals. You’re well organized, able to multitask and able to prioritize your work.
Passionate and Customer Focused.You have a desire and ability to connect with our external and internal customers and stakeholders to fully understand their needs. You care about doing what’s best (not what’s easiest) for the community and for Capital One’s associates and business. You don’t shy away from hard conversations or nuanced decision making, in your drive toward the best outcomes
A Team Player.
Basic Qualifications:
Bachelor’s Degree or military experience
At least 3 years of experience in digital product management
Preferred Qualifications:
Bachelor’s Degree in Computer Science or Engineering
MBA or Master’s degree
3+ years of experience working with cross functional teams to deliver consumer experiences
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
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