Citi Group Operations Analytics - Data / Reporting Manager- C11 

India, Tamil Nadu, Chennai 

397674797

What the role is

In this role, you will work along a highly talented team of analyst to build data solutions to track key business metrics and support the workforce optimization activities.

You will be responsible for understanding and mapping out the data landscape for current and new businesses that are onboarded by GWFO and design the data store and pipes needed to provide for capacity planning, reporting and analytics, as well as real-time monitoring. You would work very closely with GWFO’s technology partners in getting these solutions implemented in a compliant environment.

You will be an SME in the group, supporting and mentoring the team on technical solutioning and should be ready to lend your hand to juniors when needed.

A proven track record of enabling decision making and problem solving with data. Conceptual thinking skills must be complemented by a strong quantitative orientation and data driven approach.

You are a critical thinker, able to ask right questions, make sense of a situation and come up with intelligent solutions.

You can communicate verbally and through written communication with clarity and can structure and present your work to your partners & leadership.

You display a keen focus on achieving both short and long-term goals and have experience driving and executing an agenda in a demanding and fast-paced environment, with an eye on risks & controls.

You develop insightful, visually compelling and engaging dashboards that supports decision making and drive adoption.

You manage and sequence delivery of reporting and data needs by actively managing requests against available bandwidth and identify opportunities for improved productivity.

Qualifications (Data)

• Must have 6+ years of work experience largely in the Data Management / engineering space.
• Must have expertise working with SQL.
• Must have expertise working with PySpark/Python for data extraction and deep dive activities
• Prior experience in an Operations role is desirable
• Good to have working experience on MS Office Package (Excel, Outlook, PowerPoint, etc. with VBA) and/or BI Visualization tools like Tableau is a plus.
• Minimum of 2 years of experience mentoring juniors and driving complex projects independently as senior analyst

Qualifications (Reporting)

• Must have 6+ years of work experience largely in the BI / Reporting space.
• Must have expertise working with SQL.
• Must have expertise working with Tableau and other visualization / reporting tools
• Prior experience in an Operations role is desirable
• Good to have working experience on MS Office Package (Excel, Outlook, PowerPoint, etc. with VBA)
• Knowledge of Python/Pyspark is an added plus
• Minimum of 2 years of experience mentoring juniors and driving complex projects independently as senior analyst

Time Type:

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