Amazon Engineering Operations Technician 

United States, California, Hayward 

395902115

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Key job responsibilities
Responsibilities:
- Supervise contractors who perform servicing or preventive maintenance
- Perform limited maintenance tasks to include: filter changes, battery system PMs, and Rack PDU & Rack ATS replacements
- Perform root cause analysis for operational issues
- Troubleshoot facility and rack level events
- Ensure all personnel on-site follow safety protocols
- Work on-call and a rotating schedule as needed
- Take daily operational readings and provide metrics reporting to senior engineers
- Perform basic support concepts such as ticketing systems, root cause analysis, and task prioritizationPhysical Requirements:
All physical requirements are expected with reasonable accommodations
- Walk job sites in uneven terrain
- Work at heights and from ladders
- Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or craw
- Regularly lift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or more
- Carry objects weighing up to 49 pounds for short distances
- Work shifts longer than eight hours in duration
- Respond to off hour emergency calls
- Maintain balance and perform construction tasks while on a ladder
- Coordinate body movements when using tools or equipment
A day in the life
Day in the Life of an EOT· Tasked with driving innovation while reducing operational costs in the facilities.
· Drive projects with moderate complexity.
· Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA).
· Perform rack installs, rack decommissioning, operational readings and facility management.
· Provide key performance indicators to senior engineers.
· Responsible for the on-site management of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation.
· Performance and oversight of maintenance and operations on all electrical, mechanical, and fire/life safety equipment within the data center.
· Ensure all safety procedures are adhered to while performing work.
· Perform basic support concepts such as ticketing systems, root cause analysis, change management creation, writing procedures and building management systems.
· Work schedule changes depending on specific site needs. Shifts can be up to 12-hours and may rotate on a predefined schedule. Some locations have on-call rotations.· Role may support more than one location/site.
· Walk job sites in uneven terrain. Maintain balance and perform construction tasks while on a ladder
· Regularly lift and/or move up to 39 pounds unassisted and participate in group lifts for 40+ pounds
· Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull.
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

- Bachelor’s Degree or Technical (Military/ Trade School) Degree in Electrical Engineering, Mechanical Engineering or relevant discipline
- 2+ years of electrical, mechanical or data center experience
- 2+ years experience with Microsoft Excel, Word, and Outlook

- 4+ years of Data Center Engineering Experience
- Associates or Bachelors in applicable engineering field or mechanical or electrical trades
- Fundamental knowledge of network design and layout as well as low voltage (copper/ fiber) cabling
- Meets/exceeds Amazon’s leadership principles requirements for this role
- Meets/exceeds Amazon’s functional/technical depth and complexityPursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.