Wells Fargo Market Support Manager 

United States, Georgia, Atlanta 

395213080

In this role you will:

• Have responsibility for all day-to-day brokerage client support functions across multiple sales locations.
• Work closely with the Branch and Market Managers to ensure the timely execution and delivery of brokerage transactional and service support functions for clients, Financial Advisors and Licensed Bankers.
• Communicate, implement, monitor and enforce firm operational policy and procedures and ensure adherence to these policies and procedures.
• Play a critical role in assisting Branch and Market Managers to execute the service and support model that allows them to recruit, retain and develop Financial Advisors while delivering superior service to clients
• Serve as primary escalation point of contact for operational and service inquiries from FAs, branches, the back office, clients, and other Support Center Operational associates.
• Serves as the key contact for operational risk management issues across the Support Center and manage service standards to ensure timely and accurate delivery of operations support.
• Recruit, hire, train, coach and manage all field-based Client Associates and Support Center Associates.

Required Qualifications:

• 4+ years of Financial Services operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 2+ years of leadership experience
• US Only: Successfully completed Financial Industry Regulatory Authority (FINRA) Series 7, 9/10 and 63 exams or 7, 9/10 and 66 examinations (or FINRA recognized equivalents) sufficient to qualify for immediate FINRA registration

Desired Qualifications:

• FINRA registration including Series 65 (or FINRA recognized equivalents)
• FINRA registration including Series 66 (or FINRA recognized equivalents)
• Strong client service skills
• Strong attention to detail and accuracy skills
• Effective organizational, multi tasking, and prioritizing skills
• Strong verbal, written, and interpersonal communication skills
• Leadership skills

Job Expectations:

• US Only: Registration for FINRA Series 66 or 65 must be completed within 90 days of hire date if it is not available for transfer upon hire. FINRA recognized equivalents will be accepted
• Obtaining and/or maintaining appropriate FINRA license(s) is required for ongoing employment in this position
• Compliance with state law registration and licensing requirements is mandatory
• In addition to state registration and licensing requirements, specific product licenses or SAFE licensing may apply
• Additional requirements include meeting enhanced financial fitness and criminal background standards
• Wells Fargo will initiate the FINRA licensing review process at the time of offer acceptance
• For specific FINRA qualification exams obtained after 9/30/2018, the Securities Industry Essentials (SIE) exam co-requisite may also be required
• This role requires a FINRA supervisory license and may require working in the assigned office location for at least one year from the hire date. Any supervisory role employee holding a FINRA supervisory license, who has answered affirmatively to certain Form U4 Section 14 regulatoryquestions/disclosures,

This position is subject to FINRA Background Screening Requirements, including successful completion and clearing of a background check. Internal transfers are subject to comply with 17 CFR 240.17f-2 of the Securities Exchange Act of 1934 and FINRA Bylaws, Article III, Section 3, which states that Associated Persons should not be subject to statutory disqualification. Successful candidates must also meet ongoing regulatory requirements including additional screening and are required to report certain incidents.

This position is not eligible for Visa sponsorship.

3280 Peachtree Rd NEAtlanta, GA 30305

320 Broad StCharleston, SC 29401

18 Feb 2025

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.