JPMorgan Senior Full Stack Engineer - Lead Software Java AWS React 

United States, New Jersey, Jersey City 

395143874

Job Responsibilities

• Welcome and check-in guests and employees, serving as the first point of contact in the lobby.
• Project an air of confidence and ownership within their space – making sure guests and employees know right away that they are a helpful resource.
• Answer questions, provide way finding support, and ensure a fantastic first and last impression of each guest and employee’s visit in the lobby and throughout 270 Park’s Amenity Services managed spaces.
• Own the guest journey from arrival to hand off with their host or arrival at final destination.
• Utilize verbal, radio, and digital communications to work with cross-functional building partners to create a safe, clean, and hospitable experience.
• Be knowledgeable about the building’s layout, features, amenities, events, activations, and able to answer FAQs.
• Stay informed on all issues related to the building’s operations that could impact the guest and employee experience

Required qualifications, skills and capabilities

• 2+ years of administrative and/or hospitality experience, demonstrating a strong foundation in customer service and organizational skills
• Excellent interpersonal and communication skills, with the ability to engage with clients and colleagues professionally and warmly.
• Ability to stand for long periods, maintaining a welcoming presence at the front desk.
• Outgoing, professional, and able to work well under pressure, ensuring a calm and efficient environment
• Bachelor’s degree required
• Skills include familiarity with widely-used software packages e.g. MS Word, Excel, and PowerPoint