JPMorgan Employee Relations Partner – Vice President genders 

Germany, Berlin, Berlin 

39392889

As an Employee Relations Partner in Global Employee Engagement, Culture & Conduct (EECC) organization you will focus on enhancing the employee experience and developing best in class people practices firm wide. The team helps to set and implement a vision, strategy and operating model to better understand and respond to employee needs and concerns; as well deliver exceptional employee experience. This includes partnership with the business, function, and HR leaders on an in-depth review of feedback, culture & conduct and employee experience aspects of regulatory-related deliverables. Overall, this organization spans the traditional HR lifecycle, employee engagement and broader listening strategy.

Job responsibilities

• Managing a range of different Employee Relations cases across the full spectrum of our responsibilities including:
  • informal resolution of disputes and issues
  • formal performance management
  • capability management
  • formal disputes and complaints
  • disciplinary processes
• Investigating potential breaches of the firm’s Code of Conduct from planning the investigation, through interviews and review of forensic information to completing detailed and balanced investigation summaries
• Determining the outcome of Code of Conduct investigations by evaluating the facts, considering the aggravating and mitigating factors and using our Know Your Employee framework for guidance
• Providing judgement/identifying solutions for complex/sensitive employee related matters across EMEA, primarily Germany.
• Supporting employees and managers to address conflicts that arise in the workplace in a positive manner that facilitates resolution for all parties.
• Accurately documenting all cases using our case management system and following our operational and regulatory standards with an awareness of SLAs
• Managing legal, reputational and regulatory risk in partnership with HR Legal
• Proactively managing stakeholders throughout each case and ensure their awareness and appreciation of the risk profile, influence to ensure appropriate outcomes
• Providing guidance/training (as appropriate) to HR Partners, managers and employees and other HR stakeholders (HR Solutions, Recruitment, Compensation) on the review, interpretation and dispositioning of matters relating to HR policies and procedures.
• Ensuring the right balance of risk mitigation, employee engagement and fairness is delivered.
• Deliver a reliable, fair and considered ER service to employees and managers and provide a place where their voices are heard and acted on accordingly

Required qualifications capabilities and skills

• Fluent in English and German
• Experience and demonstrated success in managing HR/ER matters in an effective and efficient manner
• Expert knowledge of German/EMEA employment laws and regulations
• Possesses an understanding of financial and HR related industry trends and applies them in decision making, where appropriate
• Possesses a risk and control mindset; follows published protocols around conducting investigations and tracking activities related to carrying out key responsibilities. Applies a consistent and appropriate level of review when decisioning cases and providing guidance. Escalates appropriately
• Applies technical knowledge and business acumen to fact patterns and determines appropriate solution. Ability to work in a global, matrixed, and complex business
• Strong organizational/time management skills. Excellent verbal and written communication skills
• Team-oriented and collaborative approach required
• Demonstrates superior judgment to identify and mitigate potential risks impacting the firm
• Results-oriented; takes ownership of and drives clients and stakeholders towards an appropriate resolution of issues
• Ability to make sound decisions under significant pressure and tight timeframe