Social Media Support Specialist jobs at Uber in United States, West Virginia
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77 jobs found
12.05.2024
U
Uber Social Media Lead United States, West Virginia
Create organic social original video, graphics, captions and copy for posts on the local market Twitter, Instagram, and any other channels Uber engages. Coordinate with other members of the social...
Provide white glove attention for viral and influencer posts, working closely with cross-functional customer-care-centric teams. Work with Comms and Marketing to serve as the frontline team for issues surfacing on...
Supervise social media for influencer and viral posts and respond to customer care or negative posts about the brand via Uber's social media tool, Sprinklr, as well as occasionally natively...
Partner with a sizeable external agency team to deliver best-in-class strategic plans and media activations across Uber and UberEats. Partner with regional marketing to manage a multi-million-dollar media budget across...
Solving difficult problems: Seek to understand the complexity of customer issues to proactively tackle these contacts effectively and efficiently. Educating our customers for future: Play a meaningful role in proactively...
Partner with a sizeable external agency team to deliver best-in-class strategic plans and media activations across Uber and UberEats. Partner with regional marketing to manage a multi-million-dollar media budget across...
Triageanddraftnotifiablesforregulators:Identifyanddraftnotifiablesinatimelymannerfromthetriagequeue. Assistinprojects:Workonlookbacksandotherad-hocprojectsidentifiedbythe team. You will have some experience in a high-volume, fast-paced customer-facing role. A flair for writing - you know the right turn of phrase in all situations and...
Create organic social original video, graphics, captions and copy for posts on the local market Twitter, Instagram, and any other channels Uber engages. Coordinate with other members of the social...
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