Brief Description:
Position: Associate Support Consultant– SuccessFactors
Location: China (Beijing)
Responsibilities
- Application specific solution consulting (for a specific application: Business blueprint design, Implementation, Creation of test cases, Test scheduling and execution, Training, Go live support, and Post go live support)
- Drive scoping discussion. Assess complexity of implementation, define effort estimates and timelines. Call out possible risks and work out mitigation plan.
- Lead module design workshop and help customers adopt SuccessFactors industry specific best practices.
- Track Successfactors product road map. Stay updated with latest product features and be capable to demo new features and functionalities to customer.
- Configure the product in line with customer requirements, demo iteration configurations to customer and help customer complete iteration testing and UAT.
- Manage project timelines, issues and risks.
- Handle critical customer issues/escalations of different regions, conduct root cause analysis to provide solution with high efficiency
Required Qualifications:
- Bachelors degree in Economics and Management/Psychology or Human Capital Management relevant discipline. Postgraduate degree preferred.
- 0~3 years of working experience with HCM/SuccessFactors
- SAP SuccessFactors project experience is a plus
- Certification in any SuccessFactors module is a plus
- Sufficient HR domain knowledge of the HCM suite is a plus
- Fundamental understanding of SAP system and architecture is a plus
- Exceptional verbal and written English communication skills with the ability to effectively communicate with a diverse group of customers, partners, and colleagues
- Ability to travel to customer sites and other business related travel, up to 50%
Preferred Qualifications:
- Experience of on-premise HCM implementation is preferred.
- Knowledge of SAP BTP / Cloud Platform Integration / Process Integration and SuccessFactors-HCM integration is highly preferred.
- Formal certification and education qualification in HR domain will be additional advantage
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