JPMorgan Trading Services Associate 

United States, Delaware 

393355517

As an Trading Services Associate in Trading Services Operations, you will provide back-office support to the product through a comprehensive knowledge base and a constant strive for innovation. You will be responsible for Subject Matter Expert (SME) level understanding of the product(s), external stakeholder servicing, internal stakeholder management, daily process support, and operational processes control oversight.

Job responsibilities

• Monitor and process daily trade settlements in domestic and international markets
• Train and develop staff
• Manage stakeholder inquiries and escalation point of contact
• Resolve differences on daily cash and position reconciliations
• Serve as a point of contact with Relationship/Product Management and with the US Equity, Corp Bond, Treasury, and international trading desks
• Manage operations workflow including driving process improvement through innovation and automation
• Authorize daily for control tasks and transaction approval

Required qualifications, capabilities, and skills

• Excellent verbal and written communication skills, organizations skills with the ability to prioritize, and client service skills
• Computer literate with sound working knowledge of all Microsoft Office programs
• Ability to adapt effectively to an ever-changing work environment and work to multiple deadlines and prioritize appropriately
• Quick learner of both product knowledge and new systems, self-motivated, and meticulous attention to detail
• Strong business acumen and problem-solving skills; Able to be give delegated tasks to define appropriate solutions.
• Well organized and be able to develop plans and break down into achievable deliverables, be able to identify risk/issues and resolve them to ensure timely delivery.
• Team player with strong interpretive and partnership skills, able to partner effectively with many different people and groups. Ability to build and maintain effective working relationships

Preferred qualifications, capabilities, and skills

• Financial Services experience and a working knowledge of the Securities Lending and Custody products
• The candidate will be aware of the large financial risks that can be incurred through operational errors and negligence
• Knowledge of automation systems including Alteryx, User Interface (UI) Path, Tableau, Visual Basic for Application (VBA), etc.
• Ability to follow industry news and understand how this impacts daily processes and understanding of regulatory rules and controls