Provide analytic and administrative support to Front Office Product, Sales and Trading on derivatives and securities transactions incl. Depositary Receipts
Support transaction capture management, Front to Back reconciliation, operational risk identification, trade confirmation and settlement forecasts
Manage a large operational function, lead change-the-bank projects, and oversee planning, the budget, and policy formation
Define problems proactively, and resolve escalated issues and/or offer advanced solutions, and streamline operational processes
Ensure integrity of processes, operations and end results, implementing and managing a successful risk/control environment
Manage compliance efforts, and follow regulatory policies and procedures, and contribute to defining standards
Advise and coach new or junior level staff on procedures, ensure annual reviews are completed on schedule and work processes across multiple departments
Serve as analytical and/or procedural expert representing an operations unit or team on cross functional processes or project deliverables
Ensure reconciliation breaks are within acceptable aged threshold risk levels and proper escalation process are followed at all times
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
Qualifications:
10+ years of experience in a related role within Operations, or Client Services with focus on large scale execution of trades, wires, enquiries and transformation topics to improve client and staff experience
Robust commercial awareness to support the business and understands compliance, controls and regulations
Subject Matter Expert in multiple or specific skill sets, business areas or products including Agency and Trust and Depositary Receipts as preferred but is not mandatory
Consistently demonstrates clear and concise written and verbal communication
Ability to work in a fast pace environment and partner across front to back operational functions incl. risks
Ability to be a player-coach and balance the two roles, when necessary to meet performance standards
Education:
Bachelor’s degree/University degree or equivalent experience
Master’s degree preferred
Operations - Transaction ServicesTransaction Capture ServicesFull timeJersey City New Jersey United States$149,600.00 - $224,400.00