Wells Fargo Commercial Collection Representative 

United States, Texas, Irving 

392044009

In this role, you will:

• Support, review, and negotiate a medium to high risk portfolio consisting of more complex delinquent loans of high level collateralized accounts which require special handling and research
• Research credit and account information, handle workout and restructuring problem loans and restructuring payment plans
• Review account equity to determine loss projections
• Monitor portfolio for policy compliance and adherence to risk ratings
• Assist in the training of entry level staff
• Participate in conducting issue specific training in conjunction with Manager
• Utilize a high degree of knowledge and understanding of company polices and procedures and execute without issue
• Lead by example, handle core assignments effectively while taking on additional responsibilities
• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
• Interact with internal customers
• Receive direction from leaders
• Exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements

Required Qualifications:

• 2+ years of Commercial Collections experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Support, review, and negotiate a medium to high risk portfolio consisting of more complex delinquent loans of high level collateralized accounts which require special handling and research
• Research credit and account information, handle workout and restructuring problem loans and restructuring payment plans
• Review account equity to determine loss projections
• Monitor portfolio for policy compliance and adherence to risk ratings
• Assist in the training of entry level staff
• Participate in conducting issue specific training in conjunction with Manager
• Utilize a high degree of knowledge and understanding of company polices and procedures and execute without issue
• Lead by example, handle core assignments effectively while taking on additional responsibilities
• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
• Interact with internal customers
• Receive direction from leaders
• Exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements

Job Expectations:

• This position currently offers a hybrid work schedule
• Ability to work additional hours as needed

Location:

• 5000 Riverside Rd., Irving, Texas

Other details:

• Position location listed above.
• Relocation assistance is not available for this position.
• Visa Sponsorship not available for this position

Pay Range

$22.36 - $33.51

15 May 2024