EY Executive - Operations OPS CBS EYTS MFS CAPACITY Mumbai 

India, Maharashtra, Mumbai 

391709337

Requisition Id : 1570360

Your key responsibilities

Technical Excellence

Desktop support engineer.

Advanced analytical skills are required to address end-user incidents escalated from the service desk or offered by end user on walk-up issues.
Decision making responsibilities can be made to address issues impacting large numbers of customers within the supported geography and communicate effectively to customers as necessary.
Experience in leading projects and overseeing contribution and performance of project members
A Bachelor's degree or equivalent work experienceis desirable.

Skills and attributes

To qualify for the role you must have
Qualification

B.tech/BE/Post graduaction is preferred.

Exceptional communication, interpersonal, organizational, project and time management skills.
Excellent customer service attitude.
Demonstrated multitasking abilities in a fast-paced environment
Ability to liaise and work effectively with all levels of end users and IT personnel.
Ability to communicate effectively with supervisor and peers.
Approximately 4-8 years of extensive experience in end user software and hardware and technology support

4-6 years

What we look for

People with the ability to work in a collaborative manner to provide services across multiple client departments while following the commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions. We look for people who are agile, curious, mindful and able to sustain postivie energy, while being adaptable and creative in their approach.

What we offer

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.