Ebay Product Manager II – Seller Experience 

India, Karnataka, Bengaluru 

390232142

Essential Functions

As a Product Manager on the Seller Experience team, you will

• Optimize core product experience for our sellers by developing tools and services that enable in store transactions, including point of sale services.

• Partner with cross-functional teams of developers, marketing, design, operations, and sales professionals to launch, optimize, and innovate on TCGplayer’s seller tools for point of sale and in store services.

• Define and drive the product vision and strategy, measuring and achieving ambitious goals, while effectively navigating challenges and temporary setbacks.

• Develop software product definitions, from initial value propositions and use cases to individual features and workflows.

• Oversee and manage planning, execution, and delivery of the project by managing timelines, resources, stakeholder alignment, managing risk, and escalating if needed

• Communicate the goals and guide the delivery of product solutions, including defining roadmaps, managing backlogs, setting milestones, and overseeing go-to-market plans.

Secondary Functions

You’ll also contribute to TCGplayer’s professional culture and values.

• Communicate priorities, processes, and outcomes while gathering feedback and new ideas from your customers and teammates.

• Ruthlessly simplify, prioritize, and sequence competing opportunities to deliver the most value in the shortest time frame.

• Develop and refine TCGplayer’s product management practices, processes, and standards in a growth-stage organization.

• Develop competitive and cost-effective product strategies that address the evolving needs of both our domestic and international customers.

• Identify and prioritize customer needs through direct customer engagement, qualitative research, and data-driven statistical analysis.

• 7+ years of product management experience, including subject matter expertise in B2B products and services, both within the United States and internationally.

• Hands-on experience managing SaaS and in-store products, especially those related to point of sale and requiring API integrations.

• Demonstrated experience in launching and driving iterative enhancements in the point-of-sale space.

• Ability to coach and guide cross-functional teams in a collaborative environment influencing outcomes without supervisory authority.

• Capability to manage all aspects of project execution, organization, and coordination while leveraging support as needed for optimal execution.

• Effectively participate in technical discussions and collaborate with design, engineering and operations teams.

• Excellent written and verbal communication skills with the ability to convey complex technical concepts to diverse audiences.

• Ability to challenge conventional thinking and gain stakeholder buy-in to implement new ideas to improve business results.

• Establish and define programs goals, key phases, and RAID framework while anticipating, addressing, and communicating program-level issues, changes, and resolutions to drive successful program outcomes.

• Ability to define user stories, epics, experiential goals, and behavioral success requirements to ensure effective and clear product development process.

• Lead discussions with diverse and sometimes conflicting points of view fostering alignment to reach influence and guide them to decisions and finality.

• Assess, evaluate, document, and socialize program-level customer needs, value propositions, and user journeys, effectively balancing and prioritizing competing user needs / values.

• Demonstrated success as a product manager or similar role working with in-store products with a focus on point of sale.

• Expertise at customer, operations, and research and past examples of creating new customer value based on said research.

• Strong problem-solving skills and willingness to roll up your sleeves to get the job done.

Preferred Qualifications

• A deep love of the hobby, gaming, or collectibles space

• Solid technical or design background with hands-on experience in design thinking, agile software development, and mobile/web technologies

• MBA or MS/MA degree in Operations, Computer Science, Engineering, Finance, or a related field

• Product Owner, Product Manager, or Scrum Master certification