IBM EP SRE - Backup & Recovery Storage Operations 

Costa Rica 

389974945

• Respond to alerts, incidents, and outages with a focus on minimizing downtime and restoring services efficiently.
• Conduct thorough Root Cause Analysis (RCA) for critical issues and implement long-term solutions to prevent recurrence..

• Design, implement, and manage monitoring solutions to gain insights into system health and performance.
• Create and maintain intuitive dashboards that provide real-time visibility into critical metrics.
• Set up proactive alerting mechanisms to detect and resolve issues before they impact end users.

• Develop robust automation scripts using tools such as Terraform , Ansible , or CloudFormation to simplify infrastructure management.
• Automate repetitive operational tasks to improve system reliability and reduce manual effort.

• Develop comprehensive runbooks for effective incident response, troubleshooting, and system recovery.
• Maintain detailed documentation for infrastructure, processes, and best practices to support team knowledge sharing.

· Strong understanding ofandoperations.

· Hands-on experience inorpractices.

· Proficiency inKubernetesfor container orchestration and cluster management.

· Proficiency inenvironments with expertise in shell scripting and understanding ofLinux internals.

· Experience in writing code usingorGofor automation and tooling.

· Practical knowledge ofandTerraformfor infrastructure automation.

· Solid experience withandfeature branching strategies.

· Expertise inandto ensure system observability and performance.

Required Education

· Bachelor’s degree in computer science engineering/information technology

Required Experience

· 1-2+ years