Responsibilities Include:
- Perform the required KYC screening and reviews by detailing and corroborating the information acquired on eBay member as required by the KYC procedures utilizing a variety of independent research sources.
- Perform quality checks on Level 1 reviews
- Collaborate with internal and external partners as advised.
- Awareness of regulatory requirements in AML/KYC and other compliance due diligence functions.
- Ability to work independently with direction from leadership while maintaining quality standards.
- Assist in issue resolution and communication with mentorship from leadership.
- Resolve AML/KYC referrals from external payment advisors/vendors
- Resolve eBay member account issues including reviewing appropriate documentation and ensuring compliance requirements are met.
- Collaborate with other team members and managers to provide input on policies and procedures and other initiatives.
- Update and review forms according to local regulation requirements and work with Compliance Operations to expedite documentation reviews, providing clarification as needed.
- Follow up with customers to ensure information is received by due date.
- Ensure all tasks are executed in compliance with our policies and regulations.
Qualifications:
- Mandarin and English speaker with strong reading and writing skills.
- Bachelor’s degree or equivalent with focus in business, accounting or finance.
- 1 - 2 years of AML/KYC experience or 2+ years of fraud/compliance experience.
- Excellent verbal and written communication skills.
- Strong organizational skills.
- Excellent digital literacy including knowledge of MS Office applications.
- Strong research and analytical skills
- Comfortable working under tight timelines.
- Works optimally and independently, while being a team player.
- You are willing to be available evenings to support multiple time zones, as necessary
The base pay range for this position is expected in the range below:
$39,200 - $76,400
Disclaimer: Please note that by applying to this role, you are agreeing to be considered for multiple positions. This is a general description of the qualifications and skills required for positions of this type of role.