EY Coordinator - Partnership Operations 

Canada, Ontario, Toronto 

388666675

The primary role of the Operations Coordinator is to support the Partnership Operations Managers and Director with the day-to-day functions of the Partnership Operations Group. This is a role that is highly reliant on detail orientation and confidentiality.

Your key responsibilities

This list is not intended to be an exhaustive list of all duties, responsibilities or skills required.

• Maintaining various administrative data and accurately produce monthly, quarterly and ad-hoc reports and related analysis in a timely manner
• Administration and support (including data input and auditing various systems for accuracy and compliance)
• Preparing and updating documents and correspondence for presentations and broad distribution to relevant stakeholders
• Gather information and perform analysis, as requested and ensure compliance with regulatory requirements and corporate standards
• Triage requests to the appropriate teams to ensure a seamless, high-quality experience
• Address and solution any unique scenarios as they arise and ensure they are completed in the requisite timeframe
• Optimize and operationalize administrative processes with the aim of improving the efficiency and quality of services for both internal and external stakeholders
• Document and build standard operating procedure manuals to support team growth and development
• Participate in projects and other strategic initiatives, as required
• Manage the development and maintenance of files and records
• Responsible for any ad hoc requests or projects
• Continuing Development: May be required to attend seminars and various skill development courses that are relevant to their area of specialty
• Flexible and willing to take on additional tasks as job requirements change

Skills and attributes for success

• Client contact/communication: Professionally speaking with various internal and external stakeholders
• Ability to work independently as well as collaboratively in a positive team environment and proven ability to adapt to change
• Excellent organizational skills with the ability to multitask, be competent in prioritizing tasks, meet required deadlines, work with little supervision, be self-motivated and demonstrate trustworthiness
• Flexibility and adaptability to manage different situations and ability to problem solve while working in a fast-paced environment
• Strong analytical ability, aptitude for details, and highly organized
• Proven record in learning and effectively using many different, independent systems
• Actively demonstrates confidentiality, tact and discretion in preparing, disclosing and handling information of a confidential and/or sensitive nature
• Leverages technology and effectively uses systems and tools to generate reports and provide stakeholders with data and analytical support to drive decision-making
• Takes initiative, is highly innovative with a drive for creating processes
• Excellent verbal/written communication and interpersonal skills, including the ability to interact and communicate effectively with others at all levels of the organization, are essential
• Good understanding of processes, policies and procedures required for supporting an organization
  

To qualify for the role you must have

• Bachelor's Degree (required)
• Minimum of 5 years of related work experience in a high paced, growth focused environment
• Proficient in MS office products; advanced Excel skills, including lookups and pivot table, advanced Word skills, including mail merge
• Excellent writing and communication skills
• Strong attention to detail
• Ability to multi-task and take on a variety of projects, delivering timely results
• Must be highly organized and have the ability to communicate effectively

What we offer

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package allows you decide which benefits are right for you and which ones help you create a solid foundation for your future. Our Total Rewards package includes a comprehensive medical, prescription drug and dental coverage, a defined contribution pension plan, a great vacation policy plus firm paid days that allow you to enjoy longer long weekends throughout the year, statutory holidays and paid personal days (based on province of residence), and a range of exciting programs and benefits designed to support your physical, financial and social well-being. Plus, we offer:

• Support and coaching from some of the most engaging colleagues in the industry
• Learning opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you