Dealer Recruitment and Selection: Identifying potential dealers or distributors that align with the company's brand and goals. This involves researching market demographics, analyzing competition, market reach, and alignment with company goals, and evaluating the financial and operational capacity of potential dealers.
Training and Development: Providing training and support to dealerships to ensure they understand the companies polices and operational processes. This may involve conducting workshops, seminars, or providing training in person or virtual.
Performance Tracking and Reporting : Tracking the performance of dealers by establishing key performance indicators (KPIs) and metrics such as sales targets, customer satisfaction scores, inventory turnover, and profitability. Identifying areas for improvement and implementing strategies to address performance gaps. Overseeing financial aspects of the dealer network, including budgeting, forecasting, and financial performance analysis.
Relationship Management: Building and maintaining strong relationships with dealership owners, managers, and key personnel to ensure loyalty and maximize sales opportunities by Provide ongoing support, training, and resources. Addressing any concerns or issues they may have promptly and effectively.
Market Analysis: Monitoring market trends, customer preferences, and competitive activities to identify opportunities and threats. Providing insights and recommendations to senior management to support strategic decision-making.
Compliance: Ensuring that dealerships comply with all relevant laws, regulations, and company policies. This may include monitoring adherence to contractual agreements, conducting audits, and providing guidance on legal and regulatory requirements.
Expansion and Termination : Identifying opportunities for expanding the dealer network into new territories or market segments. Managing the process of onboarding new dealerships and, if necessary, terminating underperforming or non-compliant dealerships.
Continuous Improvement : Stay informed about industry trends, market dynamics, and competitor activities to identify new opportunities and best practices. Proactively seek feedback from distributors and channel partners to identify areas for improvement and implement corrective actions as needed. Work closely with cross-functional teams to streamline processes, optimize resources, and enhance overall efficiency.
Analytics and Reporting: Prepare regular reports and presentations for management, highlighting achievements, challenges, and areas for improvement.
Requirements:
8+ years of experience in Medical Device industry or broader Healthcare Industry
Bachelor's degree in business administration, marketing, or a related field; MBA preferred.
Experience in managing channel strategies and effective account & distributor relationships.
Experience in stakeholder management and project management
Exemplary leadership skills, capable of exerting influence and driving results beyond reporting structures.
Ability to lead and work with others who are different than themselves (cultural sensitivity in an international environment)
Excellent communication, presentation, and interpersonal skills.
Results oriented with ability to work independently and collaboratively in a fast-paced environment.
Analytical mindset with proficiency in data analysis and reporting tools