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JPMorgan Quant Analytics Manager 
United States, Delaware, Wilmington 
387226326

Yesterday

Job Summary

Job Responsibilities

  • Partner with our product groups to build understanding of business drivers and underlying data
  • Collaborate with business owners to formulate quantifiable goals; advise on strategies and experimentation to achieve business goals
  • Structure and lead execution of KPIs, trend analysis, dashboards and analyses including segmentations, optimizations, and other techniques to improve business performance.
  • Collaborate across functions and LOBs to drive Analytics and Insights
  • Import, clean, transform and validate data from multiple sources in preparation for analytics
  • Analyze customer interactions and events across a variety of channels (calls, branch, online, mobile) to better understand customer journeys and friction points
  • Contribute to business cases, construct test designs, and identify populations for pilot programs; Analyze program performance and derive insights to help inform future customer strategies
  • Leverage a variety of analytical applications (SQL, R, Python, Alteryx, Tableau, Adobe Analytics etc.) to describe, analyze, and interpret trends and patterns in complex data sets.
  • Prepare and deliver presentations summarizing insights and conclusions that remove the noise from data and highlight useful information, allowing leadership to make evidence-based decisions.
  • Partner closely and collaborate with data management teams, strategy teams, and other analytics resources across multiple functional teams
  • Develop and manage a small team of both onshore and offshore associates

Required qualifications, capabilities, and skills

  • 10+ years of experience using analytical concepts and statistical techniques: hypothesis development, designing tests/experiments, analyzing data, drawing conclusions, and developing actionable recommendations for business units
  • BS degree in a quantitative or related field
  • Skilled using SQL, Python, Alteryx, Tableau and Adobe Analytics
  • Talented people manager with solid team-leadership skills
  • Self-sufficiency in querying and extracting data from Enterprise databases
  • Robust analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
  • Structured thinker and effective storyteller that can present fact-based recommendations in a clear, logical, and concise way
  • Knowledge of big data disciplines, AWS, Agile (scrum) methodologies, and new technologies
  • Superior ability to communicate effectively with all levels of management and partners from a variety of technical and non-technical business functions

Preferred qualifications, capabilities, and skills

  • Master’s degree and/or higher in relevant field preferred
  • Experience with Machine Learning, AI and Cloud environments (AWS, Snowflake) preferred