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Apple Content Development Manager United States, Texas, Austin 386457740
04.04.2024
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Key Qualifications
- 5+ years of related experience with demonstrated track record of success managing a content team and working with multi-media content
- Ability to build strong internal and external relationships
- Persuasive and effective at interacting with all roles and levels across organization
- Results-driven with a world-class attention to detail and remarkable follow-through
- Superb organizational skills and an ability to juggle multiple projects on tight timelines
- Able to rapidly understand the other party’s concerns and evaluate a range of solutions by being a great listener
- Strong problem solving skills
- Possess a professional and credible demeanor
- Excellent collaborative skills
- Experience working with multiple content reviewers and incorporating feedback from marketing and engineering teams
- Familiarity with customer support content, including internal and knowledge base
- Passion for providing a great user experience
- Excellent verbal, written, and interpersonal skills and the ability express ideas clearly and diplomatically
- Experience collaborating with cross-functional external teams in addition to writers, visual designers, SEO, and subject matter experts
- Nice to Have
- Experience writing, editing and programming content in a CMS
- Experience managing content in multiple languages
Education & Experience
Bachelor’s degree in technical communication, writing/composition, or similar field. Master’s degree preferred5+ years of related experienceDemonstrated track record of success managing a content team and working with multi-media content
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