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Monday Implementation Consultant 
United Kingdom, England, London 
386296465

20.02.2025

Please note this role requires attending our London office 3 days a week*

Please note this role requires attending our London office 3 days a week*

  • Take ownership of new accounts and manage their onboarding and implementation for our customers/
  • Build strong relationships with our clients to understand their needs and ensure their success with
  • Act as a project manager to ensure timelines are met
  • Serve as the main point of contact throughout the service period and act as the liaison between clients and the rest of the team
  • Have the flexibility to execute different types of service offerings depending on which package the client has (PS, Onboarding, Managed Services)
  • Work with customers to build their most time-sensitive workflows into and ensure there is a clear end-user training plan for those workflows.
  • Build, own, and execute client success and implementation plans
  • Navigate client organizations to uncover additional product applications & opportunities for partnership
  • Spearhead internal cross-functional improvement projects
Your Experience & Skills
  • 3-5 years experience in a Professional Service / Implementation / Customer Success positions
  • Strong customer-facing and presentation skills with the ability to establish trust and credibility
  • Ability to work in a high volume environment
  • Superb written and verbal communication skills
  • Positive attitude, empathy, and high energy
  • BA or BS degree
  • Experience working with Web development frameworks, Javascript, HTML, CSS, and REST API - GraphQL is an advantage

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