Akamai Product Support Engineer Senior Call - 

Costa Rica 

385363274

Partner with the best

As a Senior Product Support Engineer, you will be responsible for:

• Providing advanced support for Akamai's Content Delivery Solutions, DNSi, and SPS network operator solutions to ensure Akamai customers' success.
• Acting as Technical Lead for assigned accounts, oversee product integration, validation, lab and field trials, and production deployments.
• Handling product escalations with Carrier Products Engineering from a technical and customer satisfaction perspective
• Identifying, document, influence implementation of product supportability features & improvements through Product Management & Development Engineering teams.

Do what you love

To be successful in this role you will:

• 12 years of relevant experience and/or pursuing a Bachelor's degree in Computer Science, Engineering, another related field
• Experience with Domain Name System (DNS) infrastructure
• Be familiar with Linux environment
• Have good background in TCP/IP networking and routing
• Have excellent analytical skills, attention to detail, and good communication skills

Working for you

At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life:

• Your health
• Your finances
• Your family
• Your time at work
• Your time pursuing other endeavours

Our benefit plan options are designed to meet your individual needs and budget, both today and in the future.