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Cisco Account Development Specialist United States, California, San Francisco 384926289
24.06.2024
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What You'll Do:
- Become an expert in discovery, use case specific infrastructure requirements, & full stack Cisco Spaces value
- Understand Ideal customer profile & personas, and have the ability to overcome objections, listen, and ask critical questions to resolve customer needs
- Focus on daily and weekly direct customer engagements via various sources: recently activated, inbound requests, health report, and existing customer adoption requests
- Setup and drive calls with customers across different geographies and industries to drive use case awareness, adoption, and encourage them to try new features
- Schedule and run product demos to internal and external partners to promote product adoption and ideal customer journey.
- Ensure timely engagement with customers
- Stay abreast on deployment process, technical requirements, use cases, product improvements, and product roadmaps in order to have effective communication with customers, Account Managers and Partners
- Liaise with accounts teams, partner resellers & product sales specialists to ensure customer needs are met.
- You will be working with the Meraki Product Management team. This group owns Cisco Spaces, the world’s most powerful location cloud platform that has already digitized over 9.5 billion sq. ft. of enterprise airspace - and we are just getting started. Read more about us at . As Cisco moves towards a more software focused strategy, this is an excellent time to craft the future of the wireless business by taking to market an innovative SaaS solution such as Spaces.
- Spaces growth is driven by continuous innovation and a team that pushes boundaries to drive product activation and adoption at scale.
- You’re an expert at interacting with customers in a remote / virtual environment.
- You have an ability to collaborate with ease across various internal and external teams
- You’re skilled at objection handling and meeting customer expectations
- You deliver product demos with sophisticated messaging in a confident and convincing manner.
- You are a team player, self-starter, and results oriented.
- Effective communication, persuasion, and objection handling skills
- Strong discernment with critical thinking
- Excellent analytical, time management, organizational & troubleshooting skills
- Ability to handle a high volume of appointments, and stay organized
- 2-4 years of experience in sales development/customer success/interfacing/engagement role
- Strong communication skills
- Saas Experience Preferred
- Any Bachelor's degree
- CCNA certification preferred
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