Amazon Data Center Technician Trainee Operations 

Germany, Hesse, Frankfurt 

384922898

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Duties & Responsibilities
You will collaborate with experienced Amazon Data Technicians; following them during
hardware and network troubleshooting. You will have the opportunity to provide our internal
workforce with infrastructure related support, resolving tickets related to HW (Motherboard, RAM,
CPU, GPU, etc) and networking tickets (Link Down, Optics Replacements, Switch Replacements, etc).
At all times you will be assisting an AWS experienced Data Technician.Key job responsibilities
Duties include:
· Hardware troubleshoot in servers which are not live with AWS Data Techs supervision
· Understand the importance to meet SLA’s against assigned trouble tickets
· Follow the AWS Data Techs during network troubleshooting
· Replace Media (SSD/HDD) according with AWS Data Tech guidance
· Perform regular server hardware repairs (drives, motherboards etc) under the guidance of
experienced techs
· Interact with third party vendors & contractors who are working on site
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.About AWSWork/Life Balance
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Frankfurt, HE, DEU

• High school or equivalent education
• 18 years or older
• Experience with Microsoft Office
• Ability to work 40 hours/week

• Familiarity with computer hardware component and operating systems.
• Experience with one or more of the following hardware platforms (e.g. Dell, HP, ZT, Foxconn, Super
Micro, SGI, etc.) is desirable.
• Ability to manage work and priorities through a ticketing system and coordination with Manager.
• Excellent communication skills, both written and verbal.
• Ability to work well with others in a team environment
• Displays excellent time management skills Amazon is an equal opportunities employer.