Amazon Support Engineer III 

India, Tamil Nadu 

384592819

The AMC Support Engineering team provides production support for tier 1-3 services. This job requires you to hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks that will define your success.Some of the key job functions
- Provide support of incoming tickets, including extensive troubleshooting tasks, with responsibilities covering multiple products, features and services
- Work on operations and maintenance driven coding projects, primarily in Java, Perl, or shell scripts, and AWS technologies
- Software deployment support in staging and production environments
- Develop tools to aid operations and maintenance
- System and Support status reporting
- Ownership of one or more Digital products or components

- 2+ years of software development, or 2+ years of technical support experience
- Experience troubleshooting and debugging technical systems
- Experience in Unix
- Experience scripting in modern program languages

- Knowledge of web services, distributed systems, and web application development
- Experience troubleshooting & maintaining hardware & software RAID
- Experience with REST web services, XML, JSON