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IBM SRE 
India, Karnataka, Bengaluru 
383830282

12.08.2024

Your Role and Responsibilities
The IBM Cloud Networking Tribe is looking for a talented, innovative and enthusiastic Software engineering professional that will build the next generation IAAS to make our customers succeed. The IBM Cloud Networking Tribe has a global cloud presence that continues to grow and expand its reach. Our Network Services engineering team is responsible for delivering virtual network services with top-notch performance, first-rate security, fail-safe reliability and exceptional quality.
We are a global team, so communication skills (both verbal and written) are critical as well as flexibility to work with team members in other time zones.
Responsibilities:
  • Run the production environment by monitoring availability and taking a holistic view of system health
  • Provide primary operational support and engineering for IBM infrastructure.
  • Create sustainable systems and services through automation and uplifts
  • Improve reliability, quality, and time-to-market of our suite of cloud solutions
  • Provide support for production escalations and problem resolution for customers.
  • Proactively identifying issues and improvement opportunities.
  • Diagnose and resolve complex system, application software, security and related problems that impact system and availability.
  • Gather and analyze metrics from production systems to assist in performance tuning and fault finding
  • Partner with development teams to improve services through rigorous testing and release procedures
  • Understand business needs to define automation requirements and product architectural solutions.
  • Develop high-level product specifications with attention to system integration and feasibility
  • Define all aspects of development from appropriate technology and workflow to coding standards
  • Collaborate with other professionals to determine functional and non-functional requirements for automation software
  • Participate in technical reviews of requirements, specifications, designs, code and other artifacts.
  • Learn new skills and adopt new practices readily in order to develop innovative and cutting-edge software products that maintain Company’s technical leadership position.
How we’ll help you grow:
  • You’ll have access to all the technical and management training courses you need to become the expert you want to be.
  • You’ll learn directly from expert developers in the field; our SME’s love to mentor.
  • You will have the opportunity to work in many different areas to figure out what really excites you.


Required Technical and Professional Expertise

  • 2-5 years of experience on Software Industry.
  • Experience in Linux and Unix-Like operating systems
  • Proficiency in one or more high level languages, such as Python
  • Ability to write shell scripts
  • Experience in Cloud services and technologies like VPC, Gateways, NACL, security group.
  • Experience in Network debugging and Network routing protocols such as BGP, ISIS and others
  • Experience in DevOps and Site Reliability Engineering.
  • Understanding of Microservice Architecture, Docker, Kubernetes, and other cloud native technologies.
  • Debugging/Monitoring knowledge of Cloud Native Applications using Devops Tools such as Prometheus, NewRelic, Instana and others.
  • Good to have understanding on Devops Lifecycle and associated tools such as Git, CICD tools like Jenkins, Tekton, Travis and others
  • Understanding of Cloud Computing (IAAS, PAAS, SAAS) and Security Principles
  • Understanding of software quality assurance principles
  • A technical mindset with great attention to detail
  • A proactive approach to spotting problems, areas for improvement, and performance bottlenecks
  • Outstanding communication and presentation abilities


Preferred Technical and Professional Expertise