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SAP Solution Advisor Expert f/m/d Business Development 
Germany, Berlin 
383463353

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This team will be responsible for

  • Researching target customers to understand customer priorities and key contacts.
  • Developing an account-specific proposal to highlight the business benefits of SAP CX for this ERP customer.
  • Aligning with the regional AEs to execute the customer-specific proposal.
  • Reporting and analytics on the end-to-end process, including pipeline generation.

Key activities and responsibilities include

  • Aligning with regional CROs / Sales leaders to identify key customer targets
  • Categorizing and prioritizing targets based on CX’s “right to win” space
  • Defining data points required for effective customer research
  • Crafting business benefit messaging for customer proposals
  • Aligning with internal SAP stakeholders for content and message creation
  • Creating standardized templates for proposal building
  • Defining customer-specific pricing proposals
  • Creating feedback loops with regional sales team members
  • Defining team performance metrics and standardized reporting
  • Leading and mentoring the second team member, including workload prioritization
  • Collaborating with sales leadership and CX Solution Experts on proposal delivery and feedback

Experience & Capabilities

The ideal candidate will demonstrate a balance of strategic thinking and hands-on execution, with a strong understanding of the CX competitive landscape and how to influence customer decision-makers.

  • Extensive experience (5+ years) in the Customer engagement/Marketing/CRM business
  • Knowledge of the Customer Experience space with previous roles at SAP CX or similar providers like Salesforce.com, ServiceNow, Microsoft CX, Oracle CX, HubSpot, or Commerce Tools
  • Strong project management skills
  • Executive-level written and verbal communication style
  • Proficiency in Excel, Word, and PowerPoint
  • Previous experience in sales, marketing, or consulting

EDUCATION AND QUALIFICATION / SKILLS AND COMPETENCIES

  • Exceptional communication and presentation skills in English, along with proficiency in any additional local language, are valuable assets.
  • A Bachelor's degree or equivalent experience is required, along with an MBA or a comparable advanced degree.

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We win with inclusion

Successful candidates might be required to undergo a background verification with an external vendor.


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