EY CBS - BMC Brand Marketing Social Media 

Philippines, Taguig 

382795452

Current Rank CS

This position is for a social media data specialist within the EY Global Delivery Services.

Expertise in social media performance metrics is a must have, with an excellent knowledge of the native social media platforms. The role also requires a facility with specialist social media listening, publishing and evaluation tools to provide insights from proactive and reactive monitoring across the digital landscape.

In addition, they will be required to create specific deeper diver reports around industry issues as requested by stakeholders and provide monitoring and regular updates on crisis and issues pieces.

• Creating regular social media evaluation and insight reports
• Building and maintaining evaluation and insight dashboards
• Optimizing the set up of social media tools - including automating reports
• Providing ad-hoc reporting across business areas and trending topics
• Analysing and organizing large amounts of information into clear, concise presentations.
• Standing up crisis and issues monitoring and hourly reporting where needed
• Contributing ideas on how to continuously improve our evidence-based, data-led social media approach
• Being part of a supportive, agile and proactive team

Skills and attributes for success

• Strong knowledge of social media performance metrics performance.
• Working knowledge of Boolean queries and how to create listening reports
• Ability to analyse complex data sets and turn them into clear and simple visualizations
• Willingness to interrogate and interpret data to provide real, tangible insights
• Team player keen to innovate, adopt tech advances and bring new ideas to the table
• Understanding of crisis management and associated processes
• Excellent communication and data visualisation skills

• Experience with social media listening tools and management systems (e.g., Sprinklr, Hootsuite, Brandwatch, etc.)
• Excellent MS Office skills (Advanced Excel, PowerPoint, Word)

• Knowledge of social and digital media research & analytics
• Excellent business writing and communication skills
• Be willing to connect with the brand and other teams as part of the process
• Be eager and a fast learner who is willing to expand on core skills
• 6-9 years of experience in social media listening

• The ability to complete assigned work under the allotted timeline and should have the mindset to adhere to processes and policies.

• Should be eager and a fast learner who is willing to expand on core skills.
• Outstanding written and oral communications.
• Should have experience working on social media listening tools.
• Ability to work as part of an agile team; independent and showing flexibility during peak times.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success, as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.