Cisco Solutions Engineer WEB 

United States, Washington, Seattle 

381578856

The required locations for this role are San Jose, CA (or surrounding Bay Area, CA) or the Seattle, WA area or Remote.

Expected close date will be 11/27/24

What You’ll Do
The SE will showcase Cisco products and solutions, lead RFP response(s), set up demonstrations, explain features and benefits to customers and design and configure products to meet specific customer requirements.
You’ll gain access to the broad palette of Cisco technologies and applications in the Service Provider market.
Keep up to date on relevant competitive solutions, products, and services. Provide technical and sales support for the Oracle account within America’s Service Providers segment. Provide technical presentations for customers, partners, and prospects. Assist with the development of formal sales plans and proposals for assigned opportunities.

• Apply knowledge of sales trends, market drivers, and key customer issues to engage in strategic account planning. Establish, prioritize, implement, and supervise actions to achieve broad territory objectives and sales strategies. Identify and cultivate future sales opportunities to build a robust pipeline.
• Work collaboratively with customers, channel partners, and account team members to meet business goals and objectives. Use effective communication methods to influence others and establish strong, influential relationships.
• Provide outstanding support to customers throughout the sales process. Proactively seek and take appropriate actions on customer requirements while balancing business needs. Resolve sophisticated issues in a timely and professional manner, taking ownership of customer happiness and dedication.
• Identify and technical issues and work collaboratively across teams to make informed decisions based on analysis and judgment.

Minimum Qualifications:

• At least 8 years of relevant pre-sales experience in a fast-paced, high-technology environment
• Demonstrated understanding of hyperscale data center environments, with a focus on large-scale deployments. Proven experience with Cisco optical related technologies like laser systems, photonics and integrated optics.

• Minimum of 3 years in a customer-facing or technical support role.

Preferred Qualifications:

• Build and test prototypes to validate design concepts and performance, using techniques such as interferometry, spectrophotometry, and optical coherence tomography and relevant experience in Metro and RON environments.
• Stay current with the latest advancements in optical technologies, materials, and industry trends, including developments like, integrated photonics, quantum optics, and freeform optics.
• Assist in troubleshooting and resolving optical system issues in the field, leveraging knowledge of optical components and systems.
• Offer training and guidance on the proper use, maintenance, and calibration of optical systems, including the creation of training materials and conducting workshops.

• Strong track record of success and adaptability.
• A strong passion for continuous learning and a focus on mastering at least one of Cisco’s major architectures. Deep technical expertise in a specific area will provide a competitive edge and improve relevance to customers.
• Proficient in automation technologies and tools, with a good understanding of their application in deployment and maintenance environments. Experience with scripting languages (e.g., Python, Ansible) and automation frameworks is preferred.
• Experienced in understanding scale, technical requirements, and operational ease, with the ability to lead and mentor technical teams.
  We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.