GE HealthCare Field Service Engineer Imaging f/m/d Suisse Romande 

Switzerland, Vaud 

381184117

Responsibilities:

• Maintenance and installation of devices specific to the requested modalities: support for preventive and corrective interventions to be carried out on site or remotely; installation of new systems in collaboration with the service team and the project manager;
• Productivity: understanding and application of work instructions according to the conditions of service contracts with customers, respecting the internal evaluation parameters of the service activity (e.g.: response time to the breakdown, number of corrective interventions, costs, etc.);
• Customer satisfaction: effective and permanent relationship with users and any other customer personnel to ensure optimal communication; ability to work in a medical/hospital environment, highly regulated in quality standards;
• Internal collaboration and business development: availability for any support required by the sales/project management team during customer visits or for other needs related to business opportunities (e.g. calls for tender, training, product promotion, identification and communication of sales opportunities, etc.);
• Administrative quality: all administrative tasks, in particular on any documentation related to service reports and compliance with the GE quality system.

Required qualifications:

• In-depth knowledge and certified technical training in the fields of electronics / mechanics / electrical engineering (work experience in the medical sector appreciated);
• Basic knowledge of IT tools dedicated to the diagnosis and connectivity of devices;
• Predisposition to teamwork and integration into the company organization chart;
• Fluency in verbal and written French and English essential (knowledge of German and/or Italian appreciated);
• Ability to work independently and versatile;
• Initiative and ability to quickly learn any new information;
• Efficiency in planning and organizing work

Quality-specific objectives:

• Know and comply with the GEHC quality manual, the quality management system and objectives, as well as the applicable laws and regulations as they apply to this type of job/position;
• Comply with health, environmental and safety standards and/or all other applicable regulatory requirements;
• Ensure all planned EHS quality and compliance tasks.

Don't meet all the requirements? We are aware that there is almost never a perfect profile. You can learn (almost) anything as long as you are interested and enjoy new topics and challenges. In short: we look forward to receiving your application, even if you do not yet meet the requirements 100%!

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.