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1. Expect to drive correcting activities on reported problems and incidents. This means interacting with other groups as well as users to identify and correct what went wrong and to verify solutions.
2. Continuously maintaining and make sure the systems are in good shape structurally and performance wise, proactively make suggestions to promote effectiveness of the systems.
3. Make root cause analysis of selected problems, solve project technical difficulties by itself.
4. Responsible for new system requirement analysis, design and development and ensure on-line stability.
1. Bachelor degree or above, major in computer science and more than 7 years working experience, pre-sales & after-sales industry experience is preferred.
2. Familiar with HTML, Javascript, VUE, C# language and proficient in SQL Server, Azure and D365 CRM development.
3. Architectural skills in software and information management, familiar with IT support process and practices.
4. Strong personal motivation, willingness to learn and adapt to new technologies.
5. Strong business needs analysis, process improvement, problem solving and communication skills.
6. Strong sense of responsibility, independent thinking ability, good team spirit and service conscientiousness.
7. Fluent communication skills in English, both spoken and written.
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