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Required/Minimum Qualifications:
• Understand customers'' overall data estate, business priorities, and IT success measures.
• Innovate with AI solutions that drive business value.
• Facilitate scalable delivery through strong technical programme management utilizing a factory model/approach; driving programme awareness and demand across the regional areas.
• Ensure Solution Excellence: Deliver solutions with high performance, security, scalability, maintainability, repeatability, reusability, and reliability upon deployment. Gather insights from customers and partners.
• Drive Consumption Growth: Develop opportunities to enhance Customer Success and help customers extract value from their Microsoft investments.
• Unblock Customer Challenges: Leverage subject matter expertise to identify resolutions for customer blockers. Follow best practices and utilize repeatable IP.
• Build repeatable IP and assets that create velocity in deployment and drives customer value from their Unified investment. Continuously look to improve upon these assets utilizing the best of field inputs.
• Architect AI Solutions: Apply technical knowledge to design solutions aligned with business and IT needs. Create Innovate with AI roadmaps, lead POCs and MVPs, and ensure long-term technical viability.
Technical Leadership:
• Advocate for Customers: Share insights and best practices, collaborate with the Engineering team to address key blockers, and influence product improvements, roadmap and feature prioritization.
• Continuous Learning: Stay updated on market trends, collaborate with the AI technical community, and educate customers about the Azure AI platform.
• Accelerate Outcomes: Through engaging with field teams, share expertise, contribute to IP creation, and promote reusability to accelerate customer success, as well as collate feedback on assets to drive improvement and leverage field teams inputs.
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