In this role, you will research transactions and digital interactions with U.S. Bank. Types of activity includes, but is not limited to, money movement through Wire, ACH, RTP, P2P and FedNow channels along with website and mobile application usage anywhere our customers are in the world.
To be a successful fraud analyst, you should have excellent investigative techniques, knowledge of the banking industry and be digitally engaged with mobile and online applications.
A top-notch fraud analyst should be able to work quickly, sometimes under pressure, and have meticulous attention to details.
Basic Qualifications
- High school diploma or equivalent
- Five or more years of related work experience
Preferred Skills/Experience
- Ability to interpret technical and administrative instructions and use as a guide in solving similar problems or situations
- Excellent English (min. C1) to handle customer calls
- Experience in analyzing data: data patterns, drawing conclusions
- Effective verbal and written communication skills
- Proficient computer navigation skills using a variety of software packages including Microsoft Office applications
What we offer:
- Full-time position, employment agreement,
- Work schedule: Monday - Friday between 6pm - 2am,
- Remote working model;
- Excellent package including complex medical care, group insurance, Multisport card, language classes,
- Highly professional, multicultural environment and high standards of work,
- Professional training, opportunity to develop a career path in organizational structures, support in career planning,
- Work in a dynamic team with a supportive inclusive culture and strong values,
- Good atmosphere at work and comfortable working environment