Your Role and Responsibilities
As an AR Analyst you’ll be a trusted business advisor. You’ll have the opportunity to position IBM for long-term financial growth delivering analysis, and providing insight and innovation into the business. You’ll be redefining how we manage our organization and how we work while achieving budgeted targets and ensuring the delivery of a high quality product.In this role, you’ll work in our IBM Client Innovation Center (CIC), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. These centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.
Scope of Duties:
- Manage assigned AR portfolio
- Perform collection tasks based on prescribed Collection tactics defined in the system/tool
- Respond to inquiries from internal and external customers
- Do a reconciliation of accounts or research on disputed AR
- Coordinate resolution of customer disputes
- Credit management and releasing orders
What makes IBM BTO unique:
- Global communication: want to improve your language skills? We will invest in you!
- Flexibility: employee development matters to us, that’s why every vacancy is open for internal recruitment
- Diversity: different nationalities united in one team
- Initiative: have ideas for improvements? We want to hear them!
We guarantee you:
- Job contract
- The opportunity to participate in training and language courses
- An extensive benefits package (Multisport, OK System, private medical healthcare, life insurance, cinema tickets)
- An induction training that will allow you to smoothly transition into your new role
Required Technical and Professional Expertise
- German – fluent
- English – fluent
- Ability to work independently, prioritize tasks, manage multiple priorities and tight deadlines
- Ability to work accurately with numbers
- Very good communication skills, both in spoken and in written in one of above listed languages
- Good communication skills, both in spoken and in written English.
- Working knowledge of MS Excel
Preferred Technical and Professional Expertise
- Good understanding Accounts Receivables (AR)