PNC Product Management Sr Manager 

United States, Pennsylvania, Pittsburgh 

378253897

The RoleThis person will lead the operational product functions and drive the strategy, process, and workflow for the operational product functions. The product functions led by this role include onboarding new applications to the platform, SSO integration, configuration changes, automation and self-service enablement, and platform health and hygiene. You will be the product lead with support from a team of product owners to prioritize and facilitate work in these functional areas. As a Digital Identity Product Operation Lead, you will partner with business line, security experts and technical counterparts to establish and improve crew and product squad processes for the assigned functional areas. Your goal will be to help improve the product to make it easier for our stakeholder to leverage and to establish prioritization methods to manage the high demand of workload.Responsibilities Include:
Drive automation and self-service enablement functions to simplify the onboarding and increase usage of the platform.
Support the development of strategy and initiatives involving federated, centralized and decentralized authentication opportunities.
Preferred Qualifications8 or more years of product experience
Strong product management, design, and development skills
Excellent strategic communication skills and strong executive presence that creates alignment
Experience developing multi-year, enterprise strategy for identity management and fraud / risk management capabilities; manage associated socialization, collaboration, and influence in setting broad strategic direction across all channels and LOBs
Deep experience in agile product development and DevOps environment. Experience in a Product Architecture oriented development environment including CX design
Marketing and market research skills and experience
Well-developed verbal and written communication skillsEvaluates potential product or experience development projects for feasibility and value. Ensures successful outcomes from key stakeholders including sales, marketing, digital channel delivery and other internal service partners. Participates in client-facing and external stakeholder activities throughout the product or experience lifecycle. Adheres to company-defined risk appetite as part of the first line of defense. Serves as point of review and sign off for risk management, compliance and audit requirements, as needed.

Job Description

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to:

• Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking.
• Live the Values - Role models our values with transparency and courage.
• Enable Change - Takes action to drive change and innovation that will transform our business.
• Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making.
• Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and requiredneeded to be successful in this position.

Roles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry experience is typically 8+ years. At least 5 years of prior management experience is typically required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.No Required Certification(s)No Required License(s)PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility*: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

California Residents

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