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Microsoft Principal Hardware Quality Engineer 
United States, Texas, Austin 
377435897

01.05.2024

Required Qualifications:

  • Bachelor's Degree in Mechanical Engineering, Materials Engineering, Reliability Engineering, Electrical Engineering, or related field AND 8+ years technical engineering experience.
    • OR Master's Degree in Mechanical Engineering, Materials Engineering, Reliability Engineering, Electrical Engineering, or related field AND 7+ years technical engineering experience.
    • OR Doctorate Degree in Mechanical Engineering, Materials Engineering, Reliability Engineering, Electrical Engineering, or related field AND 5+ years technical engineering experience.
  • 4+ years of experience in working with modern server architectures – including GPU, Artificial Intelligence hardware, Memory or Central Processsing Units (CPU) and methods for failure analysis, debugging or validation.
  • 4+ years of direct engineering experience in hardware system issue resolution in Data Centers

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

  • Master’s degree in Electrical Engineering, Software Engineering, Or System Engineering.
  • 12+ years of experience in working with the modern server architectures – includes understanding of GPU, Artificial Intelligence hardware, Memory or CPU and methods for failure analysis, debugging or validation.
  • 12+ years of leading resolution of critical quality issues across data centers
  • 3+ years of experience in leading a large-scale taskforce to resolve technical problems and solutions.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

Responsibilities
  • Hands on debugging in data center (onsite and virtual).
  • Develop and implement a robust supplier quality management strategy to ensure the data center hardware is manufactured at the highest level of quality standards.
  • Leadership to work across data centers, development, and supplier to resolve critical & high severity issues.
  • Conduct hands-on debugging in global data centers (onsite and virtual), including Graphics Processing Units (GPU), and sub-system failure analysis.
  • Drive the continuous improvement process based on Root Cause Analysis (RCA) and identified opportunities.
  • Manage multiple New Product Introduction (NPI) builds and quality phase-gate deliverables for the manufacturing team throughout the engineering development lifecycle, from concept through production readiness.
  • Establish Critical-to-Quality performance metrics to measure and improve product quality.
  • Act as the voice of quality in the hardware change management process, ensuring quality requirements are considered and met.