Lead the development of business intelligence strategies, including the creation of Power BI dashboards and other data visualization tools, to provide actionable insights for business stakeholders.
Guide team members in designing clear, accurate, and effective visualizations that support decision-making and provide transparent visibility into business performance.
Process Optimization & Standardization:
Identify inefficiencies within current processes across omnichannel fulfillment and drive the development of standardized processes that enhance operational efficiency.
Implement best practices in process management to optimize workflows, ensuring alignment with business goals and improved operational outcomes across LAM countries.
Data Consistency & Quality Assurance:
Ensure high-quality, accurate data is integrated into visualizations and analytics tools, maintaining consistency across reporting systems.
Provide oversight to ensure adherence to data integrity standards and ensure alignment with organizational objectives.
Policy Development & Implementation:
Develop, implement, and monitor policies related to process standards, data management, and reporting to ensure consistent execution across the region.
Continuously evaluate the effectiveness of policies, making adjustments as necessary to align with evolving business needs.
Collaborate with business leaders and cross-functional teams to understand data and reporting needs, ensuring alignment with organizational objectives.
Provide clear communication on how data-driven insights can inform business decisions and foster a culture of data transparency and accountability.
Team Leadership & Development:
Lead and mentor team members in data analytics and process improvement initiatives, ensuring that they are equipped with the skills and tools needed to succeed.
Foster a culture of continuous improvement, innovation, and collaboration within the team.
Continuous Improvement & Innovation:
Stay informed about emerging technologies and best practices in data analytics and business process optimization to ensure the organization remains at the forefront of industry trends.
Drive the continuous improvement of business processes and analytics capabilities, ensuring they evolve in line with organizational goals.
Qualifications & Skills:
Proven experience in business analytics, data visualization (with expertise in Power BI), and process optimization within a fast-paced environment.
Solid background in SQL, Python, and other data analysis tools, with a focus on transforming data into clear, actionable insights.
Strong understanding of omnichannel fulfillment processes and the ability to identify inefficiencies and implement process improvements.
Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels of the organization.
High attention to detail, with a proactive approach to problem-solving and a focus on delivering results.
Strong leadership skills with the ability to guide and mentor team members in both technical and process-related aspects.